What’s the dlivrd difference?

What’s the dlivrd difference?

The dlivrd difference goes beyond delivery. We believe in giving back to our communities and making a positive impact, which is why we’re committed to philanthropy, education, and service.

Through educational resources, we empower restaurant partners to excel. Our philanthropic focus shines through in our charitable donations, employee volunteer work, and commitment to community service. 

We actively encourage our team to give back, strengthening connections between dlivrd and the communities we serve. With a mission centered on support and impact, dlivrd goes the extra mile in delivery and community care.

S1 – EPISODE 8

“We usually order pizza or hoagies.”

Play Video
In this episode, we test the expertise of each partner Chris brought on board to elevate Lilly’s catering program. Join us as we uncover the innovative strategies they applied, the challenges they encountered, and the collaborative efforts that have positioned Lilly’s catering business for success in a highly competitive market.

S1 – EPISODE 1

“The Customer is Always Right.”

Play Video
In this episode of Talk Tech Live, we dive into the importance of customer feedback in transforming the restaurant experience. Host Chris Heffernan welcomes guests Zac Oates from Ovation and Chris Munz from Voosh to explore how tech-driven solutions are reshaping the way restaurants gather, analyze, and respond to customer input.

Our Story

dlivrd: Transforming Last-Mile Delivery with Innovation

Our story begins with a cheesesteak. dlivrd founder and CEO Chris Heffernan’s journey started in 2011 at Big Al’s Cheesesteaks in Delray Beach, Florida, where a conversation about food delivery sparked his vision. After launching Foodcab—an on-demand food delivery service—he pioneered Philadelphia’s local delivery scene years before national competitors entered the market. When demand shifted, Foodcab’s closure gave rise to something even bigger: dlivrd. 

Founded in 2018, dlivrd specializes in last-mile, high-quality catering delivery, providing logistics solutions for restaurants and same-day food and e-commerce orders. With a robust network of thousands of drivers across over 150 markets in two countries, dlivrd has become a trusted partner in scalable, tech-driven delivery solutions for the food and retail sectors.

Meet The Team

Our East Coast Team includes a group of talented & dedicated individuals! Plus our very own in-office ‘Canadian Moose’ named Luna

CHRIS HEFFERNAN

Chief Executive Officer

Chris Heffernan is the Founder and CEO of dlivrd (delivered), a third party driver coordination organization specializing in last mile delivery and has more than 10 years of experience in the rapidly growing gig economy. Under Chris’ leadership, dlivrd has become one of the fastest growing delivery services in the United States. Since 2018, dlivrd has coordinated deliveries in over 60 cities. In 2021, the company delivered over 16 million dollars worth of food.

MARGE LOVEDAY

Chief Operating Officer

Marge is a serial entrepreneur, investor, team leader, and a borderline logistics junky. With over 12 years of extensive knowledge and experience in areas such as dispatch, operations, and platform utilization within multiple delivery/marketplace logistics platforms.  This has been key in improving operational efficiencies and build relationships that foster success for both the partners and dlivrd. 

DAN OSTROWSKI

Chief Financial Officer

Dan is a highly accomplished, ethical, result-driven senior financial and operational management executive who excels at leading businesses to the forefront with highly motivated personnel, and innovative hands on, roll up your sleeves, business mentality. Extremely knowledgeable with a passion for leading and mentoring individuals into collaborative teams.

ASHLEY CAMPOS​

Chief Strategy Officer

With 16+ years of experience in client servicing and operational management roles in various restaurant and service delivery industries, I am an accomplished entrepreneur spearheading B2B virtual BPO solutions at Falcon Virtual and CSO at dlivrd.

CHRIS BARNES

Partner Experience

Chris, known as "Barnes" to avoid confusion, joined the dlivrd team with 15+ years experience in the gig industry, with specific focus on independent contractor engagement & compliance. Barnes excels at optimizing processes, enhancing interdepartmental communication and painting statistical narratives. In November 2009, Barnes was named Cheez-it Crackers Fan of the Month.

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