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Table of Contents
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Catering Delivery
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- Do I have to use the in-app GPS function?
- How does the actual delivery process work?
- I’ve answered the confirmation text, now how will the restaurant know that I’m on my way?
- What do I do once I’m at the pick-up location?
- What happens first on the day of my accepted delivery offer?
- What if I am left waiting at the pick-up location because the food is not ready?
- What if I’m running late to pick-up or deliver the food?
- Why do I need to take pictures of completed deliveries?
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- Do I have to accept a certain number of deliveries to remain active on the platform?
- How often can I expect to make deliveries?
- How will I know that I am offered a delivery?
- I’m off duty, why am I still receiving delivery offers?
- What do I do when I receive a delivery offer?
- What if I need to cancel a delivery offer that I’ve accepted?
- What is an earning opportunity?
- What kind of vehicle can I use to deliver food?
- When will deliveries be offered to me?
- How do I contact support?
- How does the referral bonus program work?
- What is the difference between partnering with dlivrd versus other delivery apps such as UberEats, DoorDash or Instacart?
- What should I wear while on delivery?
- When do I get my free kit with large, insulated delivery bags?
- Why was my order was taken away from me?
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On-Demand Delivery
- Articles coming soon
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What if I’m running late to pick-up or deliver the food?
Posted
Updated
ByBryan Brock
If you are running late, it is best to let us know as quickly and safely as possible by contacting us at 1-844-515-2932. We will facilitate that communication so that the client can inform the customer. If we are not informed and can’t facilitate that communication, it can negatively impact your earnings via chargebacks from the client. There may also be situations in which the food is on track to be so late that the client insists that we redirect the earning opportunity to another partner to avoid refunds.