Being On-Time 💰
Early 🚫 – Any time food arrives at the delivery location more than 10 minutes ahead of schedule Late 🚫 – Any time food arrives at the delivery location more than 10 minutes behind schedule We’ve already stressed the importance of being right on-time. You probably realize that this will, at times, mean you will […]
What if I’m running late to pick-up or deliver the food?
If you are running late, it is best to let us know as quickly and safely as possible by contacting us at 1-844-515-2932. We will facilitate that communication so that the client can inform the customer. If we are not informed and can’t facilitate that communication, it can negatively impact your earnings via chargebacks from […]
What happens first on the day of my accepted delivery offer?
You will receive a confirmation text from 58973 about one hour prior to your first scheduled pick-up time of the day. If you do not respond with just the word “yes” within the time communicated in the text, we will try to reach you from 1-844-515-2932. If you do not respond at that point, we […]
Day of Delivery: First Things First
You will receive a confirmation text from 58973 (standard message and data rates may apply) about one hour prior to your first scheduled pick-up time of the day. If you do not respond with just the word “yes” within the time communicated in the text, we will try to reach you from 1-844-515-2932. If you […]
How do I contact support?
You will be able to reach live support agents via text or call at 1-844-515-2932. For fastest response, text is preferred. You can reach us from 6:00am EST until 8:00pm EST every day.