Tag: Commands

Using the ETA Command for Driver Tracking

Command Overview The ETA command is used to produce a live tracking link for an active order.  Clients will often ask for a driver ETA to pickup or delivery and this can be a very helpful tool as it allows for efficient client visibility.  Unlike many commands, ETA can be deployed in client channels such […]

Cancelling an Order via Command

Command Overview If an order cannot be placed or is not accepted by a driver, it is able to be cancelled in the Tookan dashboard through the use of the Cancel command up to 61 minutes before the event time.  A successful command for ezcater orders will mark the delivery task Failed, the pickup task Cancelled, […]