Ghost Kitchen
Reliable delivery logistics for your ghost kitchen
Dlivrd empowers ghost kitchens and retail/e-commerce businesses of all sizes to efficiently manage local last mile deliveries. With our comprehensive solution, you can streamline delivery operations, ensuring prompt and reliable service. Trust Dlivrd to drive success in the competitive ghost kitchen industry, as we prioritize excellence and customer satisfaction.
Deliver excellence from your ghost kitchen
Dlivrd addresses the challenge of maintaining high-quality same-day and catering deliveries for ghost kitchens. Our specialized delivery orchestration platform is tailored to meet the unique needs of ghost kitchens and dark kitchens.
Our solution includes the following features:
- A fleet of experienced and reliable drivers:
Rest assured that our drivers undergo thorough background checks and are fully insured. They receive comprehensive training on our procedures and policies, ensuring the utmost care and professionalism in handling your on-demand and scheduled deliveries.
- Real-time tracking and communication:
Our drivers are equipped with state-of-the-art technology, enabling real-time tracking and seamless communication during the entire delivery process. With this capability, you can effortlessly stay informed about your delivery’s progress and conveniently communicate with your driver when needed.
- A team of trained customer service reps:
Our dedicated team of omni-channel customer service representatives is readily available to address any inquiries or concerns you may have regarding your delivery. We prioritize delivering an exceptional customer experience, ensuring that your needs are promptly attended to and your satisfaction is our top priority.
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Our partnership with dlivrd gives our teams greater flexibility, allowing them to be present in our four walls. [It is] is a win-win for both guests and our business. dlivrd is attentive to our General Managers’ questions and offers actionable solutions. We’re excited to offer our guests a more user-friendly, simplified delivery process while driving incremental sales for our catering business.
Founder & CEO of home services platform