Logo

Meet Silvia: Solutions Superstar and team lead at dlivrd

Meet Silvia Hernandez, one of the powerhouse team leads at dlivrd. With years of experience under her belt, Silvia has been instrumental in keeping our operations running smoothly, ensuring that every detail is attended to.

She thrives on challenges and loves nothing more than diving into problem-solving while supporting her agents to deliver top-notch service. “What excites me the most about my role is the thrill of finding solutions,” Silvia shares with enthusiasm. 

Her passion for learning and teaching shines through, making her a mentor and a guiding force for her team. Having been with dlivrd before the major tech upgrades, she’s witnessed the evolution of our processes firsthand. This unique perspective allows her to understand the company’s journey and where we’re headed.

Silvia may often be working behind the scenes, but her influence is felt across the board. “My main job is to ensure everything is done on time and done right,” she says. By keeping a close eye on operations, she helps us analyze data and uncover new opportunities for improvement. It’s a vital role that keeps the wheels turning and the engine running smoothly.

Beyond her daily responsibilities, Silvia embodies the spirit of community involvement. “I’m proud to be part of a company that creates opportunities and helps families,” she reflects. While she may not be involved in specific projects, she’s made a personal commitment to the planet by embracing a vegetarian lifestyle. “It’s my little way of contributing to a better world,” she adds with a smile.

Collaboration is at the heart of Silvia’s approach. “We’re all working toward the same goals, so good communication and support are essential,” she emphasizes. Looking to the future, Silvia has big dreams for dlivrd: “I’d love to see us expand into other countries. Being part of that growth would be incredible.”

And for a little fun, we asked Silvia about her hidden talents. “If I could turn any activity into an Olympic sport, it would be competing in everything!” she laughs. “I don’t just want to be the best at one thing; I want to be good at everything!”

So here’s to Silvia Hernandez! Your dedication, problem-solving skills, and unwavering support make you a true asset to the dlivrd team. We can’t wait to see where your journey takes you next!

Our Blogs

Learn More