Your favorite delivery app just got better!

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With the new dlivrd app, earning with us is easier and more personalized than ever!

Download the latest version here!

For Android, the minimum required version is 8.1 Oreo

For iOS, the minimum required version is 17.0

Frequently Asked Questions

New App FAQ

Do I need to download the new app?

Once you download the new app, please keep the old app on your phone. That way if there are technical issues while delivering the order you can still complete the delivery. Please note that the old app will eventually be retired.

Do I still need the old app?

How do I interact with the driver Portal?

The Driver Portal is your go-to tool for success. You can access it from any browser at driver.dlivrd.io or directly through the dlivrd app by clicking “Driver Portal” in the sidebar. Here’s what you can do:

Set your preferred hours and delivery locations
Update your delivery bag information
Review training materials
Visit the Open Order Board
Update your personal information

Check out what you can do in the video tutorial.

Which languages are available

Currently, only English and Spanish are available.

Do I need to re-do my banking information for payment?

No! All of your prior information still exists with no Everee or Stripe, no changes needed!

How do I download the app?

iOS: APP Store
Android: Play Store

How do I accept orders in the new app?

Check out the video tutorial below about how to accept orders with dlivrd!

What else is different?

There are no longer “2 tasks” associated with every order. All orders are just “one order”. This should help make the order management experience easier.

How can I track my earnings?

From the side panel of the dlivrd app, choose “Earnings”. Here you can set a date range and view your earnings history. You can also tap each other to see the full breakdown of fees.

Who do I contact if i am having issues with the new app?

On an active order? Call or text support at 1-844-515-2932.
Not on an active order? Text support at 1-844-515-2932.

Additionally, you are welcome to submit feedback from the form at the bottom of this page.

How do I log in?

Your username & password will be the same that you use for the DRIVER PORTAL or OPEN ORDER BOARD.

If you are not sure of that password, please choose “Forgot Password” on the login page.

Still having issues? Please contact support at 1-844-515-2932.

How do I complete orders on new app?

Check out the video tutorial below about how to complete orders with dlivrd!

How do I go On Duty/ Off Duty?

In the new dlivrd app, there is NO on duty / off duty. You simply log on and off your app to discontinue tracking.

With regard to order assignment, live location is no longer used to determine eligibility. Instead, the map you draw with the PREFERRED LOCATION section of the DRIVER PORTAL is used – THIS VIDEO demonstrates how to use the feature (my vid about driver location is linked in here.

Which mapping services are available?

You are able to use Google Maps, Apple Maps or Waze, as long as you have those apps already downloaded on your phone.

What phone operating systems are supported by the new app?

The new app supports at minimum iOS 17.0 and Android 8.1 Oreo.

Video Tutorials

Open Order Board

Submitting delivery photos

Driver portal

Accepting and completing orders

Setting delivery locations

Submitting bags

Want More Info? Visit Our Help Center

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What’s New?

Improved Interface: A cleaner, more modern design for a seamless user experience.

New Features: Enhanced tools and functionality to boost your productivity.

Performance Enhancements: Faster and more efficient app performance for a better overall experience.

Download in 3 Easy Steps!

Head to the App Store/ Play Store and search for “dlivrd”, the new app looks like this!
Use the username and password for your Driver Portal or Open Board to Log in.
Start receiving awesome deliveries!

How to Send Feedback
Please Complete The Form Below

App Reviews

The swiping feature is smooth, and the geofencing has been really accurate, which makes it easier to get the job done. I also really like the new way the app allows drivers to upload pictures. Plus, being able to adjust my availability directly in the app as needed has been really helpful.
Also, any issues I’ve encountered with the app have been quickly addressed with the different rollouts of updates. It’s clear the team is listening to our feedback and making improvements, which I really appreciate. I’m finding the new app very user-friendly and efficient.

Tavaras R.

Driver, Savannah, GA

dlivrd’s new driver app has made the user experience much easier . Requested features have been implemented and tested vigorously . There are many features in the new app that can really make our lives easier, like the automatic stage updates, which is a great idea to help us out in the field. The new app does a good job of making things more foolproof, especially since it’s easy to forget to swipe sometimes. I know why dlivrd is a top notch player in this game.

Rob T.

Driver, Long Island, NY

I feel the new app is leaps and bounds better than the original and believe all the drivers will really enjoy it as well. So many things have been addressed and added to the new app, a lot of thought and work has definitely went into development. I logged out of the original app a good week ago and have nearly zero issues running the new one. Overall, it’s all been a great experience for me and I hope all the dlivrd partner drivers will love it as much as I do.

Thanks again Dlivrd team!

Tim M.

Driver, St Louis MO

THANK YOU!

By submitting your information, you will sign up to receive updates from dlivrd. Message and data rates may apply. You will receive an SMS confirmation message and messages for each delivery you are offered. These messages will vary in frequency based upon the amount of deliveries you take. Reply HELP for help or STOP to opt out of short code SMS service.