Your favorite delivery app just got better!
Explore us
With the new dlivrd app, earning with us is easier and more personalized than ever!
Download the latest version here!
For Android, the minimum required version is 8.1 Oreo
For iOS, the minimum required version is 17.0
Frequently Asked Questions
Do I need to download the new app?
Once you download the new app, please keep the old app on your phone. That way if there are technical issues while delivering the order you can still complete the delivery. Please note that the old app will eventually be retired.
Do I still need the old app?
How do I interact with the driver Portal?
The Driver Portal is your go-to tool for success. You can access it from any browser at driver.dlivrd.io or directly through the dlivrd app by clicking “Driver Portal” in the sidebar. Here’s what you can do:
- Set your preferred hours and delivery locations
- Update your delivery bag information
- Review training materials
- Visit the Open Order Board
- Update your personal information
Which languages are available
Currently, only English and Spanish are available.
Do I need to re-do my banking information for payment?
No! All of your prior information still exists with no Everee or Stripe, no changes needed!
How do I download the app?
- iOS: APP Store
- Android: Play Store
How do I accept orders in the new app?
What else is different?
There are no longer “2 tasks” associated with every order. All orders are just “one order”. This should help make the order management experience easier.
How can I track my earnings?
From the side panel of the dlivrd app, choose “Earnings”. Here you can set a date range and view your earnings history. You can also tap each other to see the full breakdown of fees.
Who do I contact if i am having issues with the new app?
On an active order? Call or text support at 1-844-515-2932.
Not on an active order? Text support at 1-844-515-2932.
Additionally, you are welcome to submit feedback from the form at the bottom of this page.
How do I log in?
Your username & password will be the same that you use for the DRIVER PORTAL or OPEN ORDER BOARD.
If you are not sure of that password, please choose “Forgot Password” on the login page.
Still having issues? Please contact support at 1-844-515-2932.
How do I complete orders on new app?
Check out the video tutorial below about how to complete orders with dlivrd!
How do I go On Duty/ Off Duty?
In the new dlivrd app, there is NO on duty / off duty. You simply log on and off your app to discontinue tracking.
With regard to order assignment, live location is no longer used to determine eligibility. Instead, the map you draw with the PREFERRED LOCATION section of the DRIVER PORTAL is used – THIS VIDEO demonstrates how to use the feature (my vid about driver location is linked in here.
Which mapping services are available?
You are able to use Google Maps, Apple Maps or Waze, as long as you have those apps already downloaded on your phone.
What phone operating systems are supported by the new app?
The new app supports at minimum iOS 17.0 and Android 8.1 Oreo.
Video Tutorials
Open Order Board
Submitting delivery photos
Driver portal
Accepting and completing orders
Setting delivery locations
Submitting bags
Want More Info? Visit Our Help Center
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What’s New?
Improved Interface: A cleaner, more modern design for a seamless user experience.
Download in 3 Easy Steps!
- Head to the App Store/ Play Store and search for “dlivrd”, the new app looks like this!
- Use the username and password for your Driver Portal or Open Board to Log in.
- Start receiving awesome deliveries!
How to Send Feedback
Please Complete The Form Below
App Reviews
THANK YOU!
By submitting your information, you will sign up to receive updates from dlivrd. Message and data rates may apply. You will receive an SMS confirmation message and messages for each delivery you are offered. These messages will vary in frequency based upon the amount of deliveries you take. Reply HELP for help or STOP to opt out of short code SMS service.
