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With the new dlivrd app, earning with us is easier and more personalized than ever!
Download the latest version here!
For Android, the minimum
required version is 8.1 Oreo
For iOS, the minimum
required version is 17.0
Once you download the new app, please keep the old app on your phone. That way if there are technical issues while delivering the order you can still complete the delivery. Please note that the old app will eventually be retired.
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The Driver Portal is your go-to tool for success. You can access it from any browser at driver.dlivrd.io or directly through the dlivrd app by clicking “Driver Portal” in the sidebar. Here’s what you can do:
Currently, only English and Spanish are available.
On an active order? Call or text support at 1-844-515-2932.
Not on an active order? Text support at 1-844-515-2932.
Additionally, you are welcome to submit feedback from the form at the bottom of this page.
Currently, only English and Spanish are available.
From the side panel of the dlivrd app, choose “Earnings”. Here you can set a date range and view your earnings history. You can also tap each other to see the full breakdown of fees.
Your username & password will be the same that you use for the DRIVER PORTAL or OPEN ORDER BOARD.
If you are not sure of that password, please choose “Forgot Password” on the login page.
Still having issues? Please contact support at 1-844-515-2932.
Check out the video tutorial below about how to complete orders with dlivrd!
In the new dlivrd app, there is NO on duty / off duty. You simply log on and off your app to discontinue tracking.
With regard to order assignment, live location is no longer used to determine eligibility. Instead, the map you draw with the PREFERRED LOCATION section of the DRIVER PORTAL is used – THIS VIDEO demonstrates how to use the feature (my vid about driver location is linked in here.
You are able to use Google Maps, Apple Maps or Waze, as long as you have those apps already downloaded on your phone.
The new app supports at minimum iOS 17.0 and Android 8.1 Oreo.
No! All of your prior information still exists with no Everee or Stripe, no changes needed!
