Take Your Catering Delivery Further with
Expedite Video Tutorials
Welcome to Expedite:
Overview and Order Management Basics.Understanding Order Details:
A Step-by-Step Guide.Editing an Order:
A Step-by-Step Guide.Entering an Order:
A Step-by-Step Guide.
Frequently Asked Questions
What is dlivrd’s approach to catering delivery?
We provide a reliable delivery experience with professional drivers on who are experts at setup, ensuring each delivery feels like a seamless extension of your restaurant.
Is there a way to track orders in real-time?
Yes! You can track every delivery in real-time with our Expedite platform, so you’re never left wondering about an order’s status.
What’s the best way to place a catering order with dlivrd?
Simple! Just log into your Expedite account, enter the details, and we’ll handle the rest. Need help? Our support team is only a chat away!
Can we receive data reports to understand our delivery trends?
Absolutely! We conduct a quarterly business review, providing tailored reports so you can track volume, delivery times, client satisfaction, and more—giving you valuable insights as your catering grows.
How does dlivrd handle large catering orders?
Our team has experience managing all sizes of orders! From logistics to timing, we ensure each large order is delivered on time and set up with care. If the order is too large for one car, we can even split the delivery to multiple, trusted drivers.
What makes dlivrd’s delivery platform different from other services?
Unlike standard delivery apps, our platform is designed specifically for catering, with features that make managing large and complex orders a breeze.
What should I expect with my first few deliveries?
For your first few deliveries, expect extra care from our team, who’ll be in close contact to make sure everything runs smoothly as you get comfortable with dlivrd.
Can dlivrd accommodate last-minute orders?
We do our best! While 24-hour notice is preferred, we can sometimes accept orders with as little as 2 hours’ notice, depending on availability. Our flexible driver network is here to support those urgent needs whenever possible.
How do you ensure drivers are on time?
Through advanced routing technology and driver education and management, we’re committed to timely deliveries. We understand the importance of catering orders arriving on schedule, every time.
What if something goes wrong with a delivery?
We’re here to help! Our support team is ready to resolve any issue that may arise, so you can count on us to make things right. You can contact us through your expedite account, text message, slack or by giving us a call.
How can dlivrd help enhance our brand’s catering experience?
We take care of delivery details, so your clients get a consistent, on-brand experience that reflects your restaurant’s quality, every time.
What Drivers Are Saying
dlivrd difference
The dlivrd difference goes beyond delivery. We believe in giving back to our communities and making a positive impact, which is why we’re committed to philanthropy, education, and service. Through educational resources, we empower restaurant partners to excel. Our philanthropic focus shines through in our charitable donations, employee volunteer work, and commitment to community service. Learn More About the dlivrd Difference
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